What information do we collect?

Contact details:
Your name, email address, phone number, and physical address are necessary to schedule and provide poop scooping services at your property.

Payment information:
Credit card or other payment method details are needed to process service fees.

Pet details:
Information about your pets like breed, number, and any specific needs related to waste removal may be collected to better serve your needs.

How do we use your information?

Service delivery: To schedule regular poop scooping appointments, send service reminders, and communicate with you regarding your service.

Billing and payments: To process your payments and manage your account balance.

Customer service: To respond to your inquiries, address concerns, and provide support.

Marketing: We may contact you via email or text message in the future to tell you about specials, new products or services.

Do we share your information with third parties?

No, we do not sell or rent your personal information to any third party for their marketing purposes. We may share your contact details with trusted third parties like payment processors or customer relationship management (CRM) systems solely to facilitate our services.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How do we protect your information?

Data security measures:
We implement industry standard security practices to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Employee access control:
Only authorized employees have access to your personal information and are required to maintain confidentiality.

Your privacy controls

Access and update information: You can access and update your personal information by contacting us directly.

Opt-out of communications: You can choose to opt-out of receiving marketing emails and text messages by contacting us.

Changes to this policy

We may update this privacy policy from time to time. We will notify you of any significant changes through our website or email.

Contact information

If you have any questions about our privacy policy, please contact us at [email protected].